What We Do:
Living in an Age of Uncertainty

Living in an Age of Uncertainty

13/11/2017 - Amanda Potter

We are all ‘living in an age of uncertainty’!

We constantly hear colleagues talking about the fact that we are living in a VUCA (Volatile, Uncertain, Complex and Ambiguous) world. That is the nature, speed, volume and magnitude of change is not predictable (Sullivan, 2012); there is a clear lack of certainty in issues and events facing businesses (Kinsinger & Walch, 2012); there are numerous and difficult-to-understand causes, both inside and outside the organisation, involved in problems (Sullivan, 2012); and there is often a lack of clarity about the meaning and impact of an event (Caron, 2009).

In order to thrive in such perplexing conditions, organisations have increased their reliance on people and teams to deliver extraordinary performance. Within companies, as well as in government agencies and schools, teams are now the fundamental unit of organisation. Indeed as Steve Jobs famously said: “great things in business are never done by one person, they’re done by a team of people”. What does this mean in reality though?

Gone are the days when we could expect to train and develop a set of skills that we can consistently apply for the rest of our careers. We have to evolve and develop our skills and knowledge constantly in order to either keep up with, or if possible get ahead of the competition. How can we do this without feeling tired of the constant pressure of maintaining a unique edge? The solution rests with Strengths; we need to understand what we enjoy, what energises us and what makes us great and then use these as motivation to continue to thrive and differentiate.

In addition to understanding our Strengths, we also need to understand the role we play within the team. High performing teams are made up of diverse individuals and we all need to play different roles in business and in teams in order to survive and operate in an agile way. As a result, we sought to understand what differentiates effective teams from exceptionally successful teams in a VUCA world that is inherently multifaceted and changeable, with future developments being difficult to predict and available data carrying the potential for confusion or error.

Team Questionnaire

Through research, we worked to uncover the core characteristics of extremely successful teams. We investigated existing theories and models, as well as published literature and our existing products and white papers. This resulted in the identification of 15 Team Types that we recognised as being critical to effective team work and collaboration. From this we have created our newest tool. A few of our Team Types include:


Team is an online self-report, ipsative questionnaire that provides individuals and teams with an awareness of the characteristics that help them to be successful. Completion of the BeTalent Team questionnaire produces an interpretive report which can be used to support individual and team development conversations. The tool is not suitable for recruitment purposes and is highly effective when used for coaching, feedback and facilitation. If you would like to try the new Team questionnaire, please feel free to have a go and we will send you your report, using the self-report link below:


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